Frequently Asked Questions

The JustPayFor platform is free because it is a start up and thanks to cooperation with our partners.

At the moment, we do not plan to charge for using it. There are NO hidden costs

JustPayFor does not charge any fees for using it. It is completely free. This applies to customers registered through a referral with our partners.

Payment processing by card or bank transfer may cost around 1 to 2% per transaction. 

Apart from the transaction cost, there are NO additional account maintenance fees in our service.

There are only two requirements:

• anyone who creates an account with one of our partners using our partner link
• anyone who passes verification by our partner and has an active account with our partner
  

There are two main options, Cart or Link. Both work in the same way and only differ in the product element inside the cart.

The seller prepares a cart with products or a payment link for the buyer.

Once ready, the seller sends the customer an email, QR Code, or unique payment link or payment code in any convenient way.

• Using a link: The buyer clicks the link and goes to our website directly to the offer prepared by the seller.
• Using a code: The customer goes to our website and enters the code received from the seller in a special field. We then redirect the customer to the offer prepared by the seller.
• Using a QR Code: The customer scans the code and automatically goes to our website directly to the offer prepared by the seller.
• Public offer: The customer clicks the button under the offer and is automatically taken to the offer page prepared by the seller. To proceed to payment, they only need to complete three simple fields: first name, last name and email address.
  

After checking the offer, the customer clicks the pay button and is taken to the payment provider, where the payment is completed.

Our offer is free for new customers of our partners.

However, we treat every customer individually, so please contact us about this.

If possible, we will be happy to help resolve this issue.

At the moment, we do not have a ready made offer for such customers.

Please contact us to discuss possible cooperation. 

Selling tickets with JustPayFor is free, provided that you create an account with one of our payment partners. After configuring your account, you can start selling tickets through our system.

You can sell different types of tickets, both with assigned seats and without assigned seating, for example for a concert, sports event, show or conference.

You set the room layout, sections, seats and prices assigned to specific seats or ticket categories yourself.

Buyers can pay for tickets online, including by card, BLIK and fast bank transfers. Payments are handled by trusted providers such as PayU and Worldpay.

The money goes directly to your account with the selected payment partner. JustPayFor does not hold or process funds from ticket sales.

Payout details may vary depending on the selected payment partner.

Yes. Tickets can be verified at the entrance using a QR code or an alternative entry code.

Any device with a web browser, internet access and a camera is enough for ticket control. You can also use our free JustPayFor Tickets app, available on the App Store.

Yes. Our system makes it easy to add sections, assign prices and place seats in the room using your mouse.

This allows you to design the room layout yourself and adapt it to the nature of the event.

After purchase, a link to the ticket will be sent to the email address provided when placing the order.

Check the SPAM, Promotions or Other folder in your mailbox. If you still cannot see the purchase confirmation message, contact the seller.

You do not need to print the ticket. At the entrance, you can show the QR code or the alternative entry code shown on the ticket on your phone screen.

First, make sure the transaction was completed correctly and the funds were taken from your account. Then contact the seller to clarify the situation.

Contact the seller to check whether a refund is possible. Each seller may have their own rules regarding ticket refunds.

If the event is cancelled, the seller will inform you about the next steps. In most cases, the refund is made to the same payment method used to pay for the order. The seller may also offer an alternative event date.

From the platform perspective, tickets are bearer tickets, so they can be given to another person. Before passing the ticket on, however, please check the seller’s terms, as they may contain additional rules in this area.